> ## Documentation Index
> Fetch the complete documentation index at: https://developer.adspirer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with the Adspirer MCP server — contact support, report issues, and find community resources.

# Support

## Contact

* **Email:** [abhi@adspirer.com](mailto:abhi@adspirer.com)
* **GitHub Issues:** [github.com/amekala/ads-mcp/issues](https://github.com/amekala/ads-mcp/issues)
* **Book a Demo:** [adspirer.com/book-demo](https://www.adspirer.com/book-demo)

## Response Times

| Plan | Response Time       |
| ---- | ------------------- |
| Free | Best effort         |
| Plus | 48 hours            |
| Pro  | 24 hours            |
| Max  | 24 hours (priority) |

## Common Issues

<AccordionGroup>
  <Accordion title="OAuth authentication fails">
    Clear your browser cookies for `adspirer.com` and try reconnecting. If using Claude Code, run `/mcp` to check server status and re-authenticate.
  </Accordion>

  <Accordion title="Tools not appearing in my AI client">
    Ensure your AI client supports MCP. Check that the server URL is exactly `https://mcp.adspirer.com/mcp`. Restart your AI client after adding the server.
  </Accordion>

  <Accordion title="Tool call limit reached">
    Check your usage at [adspirer.ai](https://adspirer.ai). Consider upgrading your plan for more tool calls per month.
  </Accordion>

  <Accordion title="Ad platform not connecting">
    Make sure you have admin access to the ad account you're trying to connect. Some platforms require specific roles (e.g., Google Ads Manager account access).
  </Accordion>
</AccordionGroup>

## Product Documentation

For product docs, guides, and tutorials, visit the [Adspirer Documentation](https://www.adspirer.com/docs).